Fraudulent Claims & Chargeback Policy
We take fraudulent chargebacks and chargeback abuse very seriously. Filing a false "unauthorized transaction" or "fraud" claim after an item has been successfully delivered is illegal and constitutes retail theft. If a fraudulent dispute is initiated against us, we will actively pursue the following three legal actions to recover our funds and report the crime:
1. Local Police Report (Theft by Deception)
We will file an official criminal report for theft by deception with the law enforcement agency in your local jurisdiction (e.g., Dallas Police Department or your local municipality). We will submit your name, shipping address, IP address, tracking delivery confirmation, and email correspondence as evidence. This creates a permanent, official police record of retail theft under your name.
2. USPS Postal Inspection Service (Mail Fraud)
Because the shipping and delivery of merchandise involves the mail system, using a false claim to keep physical goods without paying constitutes a federal crime. We will file a formal complaint with the U.S. Postal Inspection Service for mail fraud, which aggressively investigates and prosecutes individuals who exploit shipping carriers to commit e-commerce theft.
3. FBI Internet Crime Complaint Center (IC3)
We report all online transaction fraud and cyber-theft directly to the FBI’s IC3 division. This system tracks online fraudulent behavior across state lines, logging your personal details, transaction data, and digital signature into a federal law enforcement database used to flag habitual online offenders..
We fully fulfill our obligations and ship orders strictly according to our policies. We will not hesitate to provide all necessary evidence to federal, state, and local authorities to protect our business from fraudulent claims.